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Terms of service

Last Updated: September 2026

Welcome to CEOVERSE. These Terms & Conditions govern your access to and use of the CEOVERSE website and your purchase of products from us.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

1. About CEOVERSE

CEOVERSE is an online educational and children's book brand offering books, activity-based learning products, educational resources, and related products through its website.

These Terms & Conditions apply to all visitors, users, and customers of the CEOVERSE website.

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable Indian law.

  • The information you provide to us is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not misuse, interfere with, or attempt to disrupt the website or its services.

If a parent, guardian, or other adult places an order on behalf of a child, that adult is responsible for the purchase and the information provided during checkout.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

  • Product colours may appear slightly different depending on your device or screen settings.

  • Illustrations, photographs, and product images may vary slightly from the actual product.

  • Minor differences in printing, packaging, colour, or appearance may occur.

  • We reserve the right to correct errors or inaccuracies in product information.

CEOVERSE does not guarantee that every product description, image, or other website content will always be completely accurate, current, or error-free.

4. Educational Content

CEOVERSE products are designed for educational, creative, and learning purposes.

The educational content provided through our books and products is intended to encourage learning, creativity, problem-solving, entrepreneurship, and related skills.

The content should not be considered professional, financial, legal, medical, or other specialist advice.

Parents, guardians, teachers, or educators should use their own judgement regarding the suitability of any product or activity for a particular child.

5. Pricing

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may include applicable taxes where specified.

CEOVERSE reserves the right to change product prices, offers, discounts, or promotions at any time without prior notice.

Any price change will not affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation through your registered email address, mobile number, or other available communication channel.

An order confirmation does not necessarily mean that CEOVERSE has accepted the order in every circumstance.

CEOVERSE reserves the right to accept, reject, or cancel an order in exceptional circumstances, including:

  • Product availability issues

  • Pricing or listing errors

  • Incorrect customer information

  • Payment-related issues

  • Suspected fraudulent or unauthorized transactions

  • Technical errors

  • Delivery service limitations

  • Other circumstances beyond our reasonable control

If a prepaid order is cancelled by CEOVERSE, the applicable amount paid for the cancelled order will be refunded to the original payment method.

7. Payment

We may offer different payment methods through our authorised payment service providers.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

CEOVERSE does not directly store complete payment card details on its systems where payment processing is handled by third-party payment service providers.

Payment transactions may be subject to the terms, conditions, and privacy policies of the relevant payment provider.

8. Shipping and Delivery

Orders are shipped and delivered according to our Shipping Policy.

Estimated delivery timelines are provided for guidance and may vary depending on the destination, courier service, weather, public holidays, operational issues, or other circumstances beyond our control.

CEOVERSE is not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete delivery information.

9. Cancellation

Orders may be cancelled before shipment, subject to the conditions stated in our Cancellation Policy.

Once an order has been shipped, cancellation may no longer be possible.

For complete details, please refer to our Cancellation Policy.

10. Returns, Refunds and Replacements

Returns, refunds, replacements, and exchanges, where applicable, are governed by our Return & Refund Policy.

Customers must follow the applicable procedure and timelines specified in that policy.

CEOVERSE may request photographs, videos, order details, or other information to verify a reported issue before approving a return, refund, or replacement.

11. Intellectual Property

All content available on the CEOVERSE website, including but not limited to:

  • Brand name and logo

  • Book titles and artwork

  • Characters and illustrations

  • Text and written content

  • Graphics and designs

  • Photographs and videos

  • Website design and layout

  • Product descriptions

  • Educational material

  • Marketing content

is owned by or licensed to CEOVERSE and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, commercially exploit, or create derivative works from CEOVERSE content without prior written permission.

12. Characters and Creative Content

The characters, stories, illustrations, names, concepts, artwork, and fictional universe associated with CEOVERSE are part of the intellectual property of CEOVERSE or its respective rights holders.

Unauthorised reproduction, adaptation, commercial use, redistribution, or exploitation of these materials is prohibited.

This includes reproducing CEOVERSE characters or content in books, videos, games, merchandise, educational materials, social media content, websites, or other commercial products without permission.

13. Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorised access to our website or systems.

  • Introduce viruses, malware, or harmful code.

  • Copy or scrape website content for commercial use without permission.

  • Interfere with the operation or security of the website.

  • Submit false, misleading, or fraudulent information.

  • Use another person's information or payment method without authorisation.

  • Attempt to exploit website errors, promotions, discounts, or technical vulnerabilities.

CEOVERSE reserves the right to restrict or terminate access to the website where misuse is suspected.

14. User Reviews and Content

If you submit reviews, comments, photographs, feedback, testimonials, or other content to CEOVERSE, you confirm that:

  • You have the right to submit the content.

  • The content does not violate any law or third-party rights.

  • The content is not fraudulent, misleading, abusive, defamatory, or inappropriate.

By submitting such content, you grant CEOVERSE a non-exclusive, royalty-free right to use, reproduce, display, and publish the content for legitimate business and marketing purposes, subject to applicable law.

CEOVERSE reserves the right to remove content that violates these Terms & Conditions or applicable laws.

15. Promotions and Discounts

From time to time, CEOVERSE may offer discounts, promotional codes, bundles, contests, or special offers.

Each promotion may have its own terms and eligibility requirements.

Promotional offers:

  • May have limited validity.

  • May be limited to specific products or customers.

  • May not be combined with other offers unless expressly stated.

  • May be withdrawn or modified where permitted by applicable law.

CEOVERSE reserves the right to cancel transactions involving misuse or fraudulent use of promotional offers.

16. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways

  • Courier and logistics providers

  • Website hosting providers

  • Analytics services

  • Communication services

  • Marketing and advertising platforms

Your use of services provided by third parties may be subject to their own terms and policies.

CEOVERSE is not responsible for the independent policies or actions of third-party service providers, except to the extent required by applicable law.

17. Website Availability

We make reasonable efforts to keep the CEOVERSE website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption

  • Free from errors

  • Completely secure

  • Free from viruses or other harmful components

The website may occasionally be unavailable due to maintenance, technical issues, upgrades, or circumstances beyond our control.

18. Limitation of Liability

To the maximum extent permitted by applicable law, CEOVERSE shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through the website.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold CEOVERSE, its owners, employees, representatives, service providers, and partners harmless from claims, losses, liabilities, damages, and expenses arising from:

  • Your misuse of the website

  • Your violation of these Terms & Conditions

  • Your violation of applicable laws

  • Your violation of third-party rights

  • Information or content submitted by you

20. Privacy

Your use of the CEOVERSE website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect information provided by customers and website visitors.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the CEOVERSE website shall be subject to the jurisdiction of the courts having appropriate jurisdiction in India, subject to applicable law.

22. Changes to These Terms

CEOVERSE reserves the right to update, modify, or replace these Terms & Conditions from time to time.

The updated version will be published on this website with the revised "Last Updated" date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

23. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, while the remaining provisions shall continue to remain effective.

24. Contact Us

For questions regarding these Terms & Conditions, your order, cancellations, shipping, returns, refunds, or any other CEOVERSE service, please contact us at:

Email: reach@ceoverse.in

Please include your order number where applicable so that we can assist you efficiently.

Thank You

Thank you for choosing CEOVERSE.

We believe children can learn by creating, experimenting, solving problems, and thinking like entrepreneurs. We are excited to be part of that journey.